The integrated control system for organizational scheme and the set of plans, methods, principles, standards, procedures and mechanisms verification and evaluation ensures that all activities, operations and proceedings and managing information and resources, performed by observing the legal constitutional norms, within policies set by the Directorate General in response to the goals or objectives. TREK Mesures interacts with all organizational units in the the exercise of self-monitoring by each official development of their activities. In all cases, the exercise of control Internal should consult the principles of equality, morality, efficiency, economy, speed, impartiality, publicity and valuation costs environmental. TREK mesures works focused on the information needs of control knobs organization, providing accurate and timely data Royal on the operation and performance of the parties involved, the material essential for the decision-making processes in the administration modern public.

Fixing quality standards for each service public administration. "Benchmarking" or comparison of indicators of quality of services administration over time and with other administrations with similar features. Independent external audit of the quality of services provided by management. Constant measurement by specialized evaluators quality of services and tasks in charge of management. Monitoring impact of government technical and operational measures (resolution of a particular problem) and of the opinion that generated in the citizens. Relay quantitative and qualitative information on citizens' opinions regarding the governance and address the needs point thereof. Analysis and presentation of the information relayed through multiple devices that allow their effective and specific use.

Permanent external audit quality management (assessors specialized and ghost costumer) Comparative monthly performance reports for analysis area independent compliance objectives Ministries, Secretaries, Divisions and Departments. External audit of conflicting themes (actions of inspectors, purchasing and supply measurement footage street, quality outsourced services)

Quantitative measurement (personal surveys / telephone) integrated into the quality control mechanisms. Measurement qualitative (focus groups) to the needs and opinions of the inhabitants of the province. Evaluation of satisfaction and expectations of all stakeholders related to the administration (civil organizations and third industry, suppliers, opinion).

Telemarketing for microsegmentated provincial samples from Theme records users. Development and implementation of IT solutions for the control management. Geographic information system applied to selective delivery services from electoral variables. Service ideas bank digitized on developments in the field government at national and international level.

Development of e-government applications oriented to mobile devices (Smartphone apps, mobile themes and adaptation of existing services to mobile platforms). Planning and development of management tools for communication between public administration and citizens (Social networking integration and analysis of information obtained). Resource optimization press and mass communication of events and activities.